We are currently looking for a friendly, lively and customer-focussed person to join our Reception Team at the brand new Fitness4Less gym in the middle of the redeveloped centre of Worcester, right opposite the Cathedral.

Founded in 2007, Fitness4Less has been in the forefront of developing a high-tech, low fee concept in the fitness sector, putting its members at the helm, thereby enabling it to offer a high quality/low fee gym experience. The company now operates twelve flourishing clubs nationwide, including the latest of these, Fitness4Less Worcester, which has proved to be a huge success and which is an exciting place to work with a buzzing atmosphere.

Among other things, the gym features over 250 pieces of professional fitness equipment, a Prowler running track, three different studio spaces, including a dedicated spin studio with stationary bikes, a stunning 15m swimming pool with atmospheric blue lighting, a spacious sauna and steam room, and a Ladies Only gym. Membership also includes a huge range of classes and the facility to invest in personal training, provided by our professional team. Members join up and pay on line, so most of the receptionists’ duties are concentrated on the following activities: -

• Delivering excellent customer service and maintaining the high standards set by Fitness4Less.
• Helping members with the online joining process.
• Ensuring that the club is safe, clean and well presented at all times, whilst adhering to health and safety policies and procedures.
• Being familiar with the joining and leaving procedures and Terms and Conditions of membership, in order to advise customers and answer simple queries or forward them to the correct department.

No specific qualifications are required, although any experience in a customer-facing role and transferable qualifications and skills would be beneficial. Training will be given but the general skills required for this post would include: -

• Excellent communication skills and a friendly, approachable manner.
• IT literacy.
• Organisation and initiative.
• Willingness to work in a team and co-operate with other employees.

Duties and Responsibilities will include: -

• Opening and closing the gym at specified times.
• Health and safety checks to ensure that all areas of the gym, including the swimming pool, are fit for purpose, safe and clean.
• Cash handling.
• Record keeping.
• Meeting and greeting customers front of house.
• Dealing with membership enquiries and queries or logging them on line to be dealt with by the Membership Administrative team.

If you are interested in this post, please email your CV and a covering letter, explaining why you would like to work at the Fitness4Less Worcester gym, to worcester@fitness4less.co.uk for the attention of the Club Manager, Arran Arogundade. Those applicants that successfully pass the initial CV screening will be invited to attend a face-to-face interview in due course.